{"id":328,"date":"2026-08-14T15:21:21","date_gmt":"2026-08-14T13:21:21","guid":{"rendered":"https:\/\/naipo.sajtmajstor.com\/dostava-i-placanje\/"},"modified":"2026-09-28T10:26:46","modified_gmt":"2026-09-28T08:26:46","slug":"delivery-and-payment","status":"publish","type":"page","link":"https:\/\/naipocare.rs\/en\/dostava-i-placanje\/","title":{"rendered":"Delivery and payment"},"content":{"rendered":"<div data-elementor-type=\"wp-page\" data-elementor-id=\"328\" class=\"elementor elementor-328\">\n\t\t\t\t<div class=\"elementor-element elementor-element-3b3b3bc e-con-full n-poz-omot e-flex e-con e-parent\" data-id=\"3b3b3bc\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-665bbf5 elementor-widget elementor-widget-naipo-zaglavlje-strane\" data-id=\"665bbf5\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"naipo-zaglavlje-strane.default\">\n\t\t\t\t\t<nav class=\"mrvice\" aria-label=\"Breadcrumb\"><div class=\"okvir\"><ol><li><a href=\"https:\/\/naipocare.rs\/en\/\">Home<\/a><svg class=\"ikona mrvica-strelica\" viewbox=\"0 0 24 24\" fill=\"none\" stroke=\"currentColor\" stroke-width=\"1.6\" stroke-linecap=\"round\" stroke-linejoin=\"round\" aria-hidden=\"true\" focusable=\"false\"><path d=\"m9 5 7 7-7 7\"\/><\/svg><\/li><li><span aria-current=\"page\">Delivery and payment<\/span><\/li><\/ol><\/div><\/nav><section class=\"strana-zaglavlje\"><div class=\"okvir\"><h1>Delivery and payment<\/h1><p class=\"uvod\">How to pay, how much delivery costs and how many days it takes for your parcel to arrive.<\/p><\/div><\/section>\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-76632d8 e-con-full n-poz-sadrzaj sadrzaj e-flex e-con e-child\" data-id=\"76632d8\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t<div class=\"elementor-element elementor-element-00f67f8 e-con-full n-poz-kolona e-flex e-con e-child\" data-id=\"00f67f8\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-2169d66 elementor-widget elementor-widget-naipo-plocice\" data-id=\"2169d66\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"naipo-plocice.default\">\n\t\t\t\t\t<div class=\"spec-istaknuto\"><div class=\"spec-plocica\"><svg class=\"ikona\" viewbox=\"0 0 24 24\" fill=\"none\" stroke=\"currentColor\" stroke-width=\"1.6\" stroke-linecap=\"round\" stroke-linejoin=\"round\" aria-hidden=\"true\" focusable=\"false\"><path d=\"M2.8 6.5h10.4v9.2H2.8Z\"\/><path d=\"M13.2 9.6h3.6l2.9 3v3.1h-6.5Z\"\/><circle cx=\"7\" cy=\"17.8\" r=\"1.8\"\/><circle cx=\"16.5\" cy=\"17.8\" r=\"1.8\"\/><\/svg><div><span>Delivery<\/span><strong>Free over 5,000 RSD<\/strong><\/div><\/div><div class=\"spec-plocica\"><svg class=\"ikona\" viewbox=\"0 0 24 24\" fill=\"none\" stroke=\"currentColor\" stroke-width=\"1.6\" stroke-linecap=\"round\" stroke-linejoin=\"round\" aria-hidden=\"true\" focusable=\"false\"><circle cx=\"12\" cy=\"12\" r=\"8.8\"\/><path d=\"M12 7v5.3l3.3 2\"\/><\/svg><div><span>Delivery time<\/span><strong>3 to 5 working days<\/strong><\/div><\/div><div class=\"spec-plocica\"><svg class=\"ikona\" viewbox=\"0 0 24 24\" fill=\"none\" stroke=\"currentColor\" stroke-width=\"1.6\" stroke-linecap=\"round\" stroke-linejoin=\"round\" aria-hidden=\"true\" focusable=\"false\"><path d=\"m5 12.5 4.5 4.5L19 7.5\"\/><\/svg><div><span>Payment<\/span><strong>Cash on delivery<\/strong><\/div><\/div><div class=\"spec-plocica\"><svg class=\"ikona\" viewbox=\"0 0 24 24\" fill=\"none\" stroke=\"currentColor\" stroke-width=\"1.6\" stroke-linecap=\"round\" stroke-linejoin=\"round\" aria-hidden=\"true\" focusable=\"false\"><path d=\"M13.5 3H7a2 2 0 0 0-2 2v14a2 2 0 0 0 2 2h10a2 2 0 0 0 2-2V8.5Z\"\/><path d=\"M13.5 3v5.5H19M8.5 13h7M8.5 16.5h4.5\"\/><\/svg><div><span>With the parcel<\/span><strong>Fiscal receipt and warranty card<\/strong><\/div><\/div><\/div>\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-5889ac8 elementor-widget elementor-widget-text-editor\" data-id=\"5889ac8\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t<h2>Delivery<\/h2>\n<p>Delivery is made by the courier service BEX Express throughout Serbia.<\/p>\n<ul>\n<li>For orders over <strong>5,000 RSD<\/strong> delivery is free.<\/li>\n<li>For orders below that amount, delivery costs <strong>500 RSD<\/strong>.<\/li>\n<li>The expected delivery time is 3 to 5 working days. If several shipments are combined into one, it takes 5 to 7 working days.<\/li>\n<li>Deliveries are made on working days between 8 am and 5 pm.<\/li>\n<li>On the day the courier picks up the shipment you receive a notification, and on the day of delivery a call, so you know when to expect the courier.<\/li>\n<\/ul>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-7a5615e elementor-widget elementor-widget-naipo-info-kutija\" data-id=\"7a5615e\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"naipo-info-kutija.default\">\n\t\t\t\t\t<div class=\"info-kutija\"><p>The courier service may charge a separate cash handling fee for cash on delivery. This cost is independent of the postage and is charged by the courier service, not by us.<\/p>\n<\/div>\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-073b1e7 elementor-widget elementor-widget-text-editor\" data-id=\"073b1e7\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t<h2>Personal collection<\/h2>\n<p>You can collect your order at the shop at Jurija Gagarina 151a, TC Piramida, shop 95, 11070 Novi Beograd, on working days from 9 am to 6 pm. Contact us at <a href=\"tel:+38163397721\">063 397721<\/a> before you come so the device is ready.<\/p>\n<h2>Payment<\/h2>\n<h3>Cash on delivery<\/h3>\n<p>The most common method. You pay the courier in cash when your parcel arrives. No advance payment and no need to share card details.<\/p>\n<h3>Bank transfer<\/h3>\n<p>If you pay by e-banking or payment slip, you receive the payment details with the order confirmation. In that case, the delivery time is counted from the moment the payment is recorded.<\/p>\n<h3>Payment cards<\/h3>\n<p>Card payment is arranged by phone with our sales team. If you pay by card, the funds are reserved after the order is confirmed and charged when the goods are handed over to the courier service. You can cancel until the funds are charged.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-16a15c9 elementor-widget elementor-widget-naipo-info-kutija\" data-id=\"16a15c9\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"naipo-info-kutija.default\">\n\t\t\t\t\t<div class=\"info-kutija\"><p><strong>VAT is included in all prices on the site.<\/strong> The price you see on the product page is the final price, with no hidden costs.<\/p>\n<\/div>\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-d10b565 elementor-widget elementor-widget-text-editor\" data-id=\"d10b565\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t<h2>Returns and exchanges<\/h2>\n<p>You have the right to unilaterally withdraw from the contract within 14 days of receiving the goods, under the Consumer Protection Act. As Naipo devices are personal care products, a return is possible if the device has not been used and the packaging is undamaged.<\/p>\n<p>To start a return, contact us at <a href=\"mailto:sales@naipocare.rs\">sales@naipocare.rs<\/a> or on 063 397721. Details about complaints due to faults are on the page <a href=\"https:\/\/naipocare.rs\/en\/warranty-and-service\/\">warranty and service<\/a>.<\/p>\n<h2>Frequently asked questions about delivery<\/h2>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-dfeaf4c elementor-widget elementor-widget-naipo-pitanja\" data-id=\"dfeaf4c\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"naipo-pitanja.default\">\n\t\t\t\t\t<div class=\"n-blok\"><div class=\"harmonika\"><button type=\"button\" class=\"harmonika-glava\" aria-expanded=\"false\"><span>How much does delivery cost?<\/span><span class=\"znak\"><\/span><\/button><div class=\"harmonika-telo\"><p>Delivery is free for orders over 5,000 dinars. Below that amount, a charge of 500 dinars applies. The courier service may charge a separate cash handling fee, independent of the postage.<\/p>\n<\/div><\/div><div class=\"harmonika\"><button type=\"button\" class=\"harmonika-glava\" aria-expanded=\"false\"><span>How long does delivery take?<\/span><span class=\"znak\"><\/span><\/button><div class=\"harmonika-telo\"><p>Usually 3 to 5 working days, by the courier service BEX Express. Deliveries are made on working days between 8 am and 5 pm, and on the day of delivery you receive a call or notification.<\/p>\n<\/div><\/div><div class=\"harmonika\"><button type=\"button\" class=\"harmonika-glava\" aria-expanded=\"false\"><span>Can I collect my order in person?<\/span><span class=\"znak\"><\/span><\/button><div class=\"harmonika-telo\"><p>Yes, at the shop at Jurija Gagarina 151a, TC Piramida, shop 95, 11070 Novi Beograd. Let us know before you come so the product is ready.<\/p>\n<\/div><\/div><\/div>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-d97d37b e-con-full n-poz-kolona e-flex e-con e-child\" data-id=\"d97d37b\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-73029b1 elementor-widget elementor-widget-naipo-bocna\" data-id=\"73029b1\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"naipo-bocna.default\">\n\t\t\t\t\t<aside class=\"bocna\"><div class=\"bocna-kutija\"><h3>Need advice?<\/h3><p>Tell us where you feel tension and how often you would use the device. We will suggest a model, with no obligation.<\/p>\n<p style=\"margin-bottom:10px\"><a class=\"dugme dugme-glavno dugme-malo dugme-puno\" href=\"tel:+38163397721\"><svg class=\"ikona\" viewbox=\"0 0 24 24\" fill=\"none\" stroke=\"currentColor\" stroke-width=\"1.6\" stroke-linecap=\"round\" stroke-linejoin=\"round\" aria-hidden=\"true\" focusable=\"false\"><path d=\"M6.2 3.5h3.1l1.6 4-2 1.3a11 11 0 0 0 5.3 5.3l1.3-2 4 1.6v3.1a2 2 0 0 1-2.2 2A16.5 16.5 0 0 1 4.2 5.7a2 2 0 0 1 2-2.2Z\"\/><\/svg> 063 397721<\/a><\/p><p style=\"margin:0\"><a class=\"dugme dugme-obrub dugme-malo dugme-puno\" href=\"https:\/\/naipocare.rs\/en\/contact\/\">Send question<\/a><\/p><\/div><div class=\"bocna-kutija\"><h3>Shop<\/h3><p>Jurija Gagarina 151a, TC Piramida, shop 95<br \/>11070 Novi Beograd<\/p>\n<p>Weekdays 9 am to 6 pm<\/p>\n<\/div><div class=\"bocna-kutija\"><h3>Useful pages<\/h3><ul>\n<li><a href=\"https:\/\/naipocare.rs\/en\/which-massager-do-i-need\/\">Quiz: which massager do I need<\/a><\/li>\n<li><a href=\"https:\/\/naipocare.rs\/en\/massager-buying-guide\/\">Buying guide<\/a><\/li>\n<li><a href=\"https:\/\/naipocare.rs\/en\/types-of-massage\/\">Types of massage<\/a><\/li>\n<li><a href=\"https:\/\/naipocare.rs\/en\/delivery-and-payment\/\">Delivery and payment<\/a><\/li>\n<li><a href=\"https:\/\/naipocare.rs\/en\/warranty-and-service\/\">Warranty and service<\/a><\/li>\n<\/ul>\n<\/div><\/aside>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>","protected":false},"excerpt":{"rendered":"<p>Po\u010detna Dostava i pla\u0107anje Dostava i pla\u0107anje Kako se pla\u0107a, koliko ko\u0161ta dostava i za koliko dana sti\u017ee paket. DostavaBesplatna preko 5.000 RSDRok isporuke3 do 5 radnih danaPla\u0107anjePouze\u0107em kuriruUz paketFiskalni ra\u010dun i garantni list Dostava Dostavu vr\u0161i kurirska slu\u017eba {kurir} na celoj teritoriji Srbije. Za porud\u017ebine preko {prag} dostava je besplatna. Za porud\u017ebine ispod tog [&hellip;]<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"footnotes":""},"class_list":["post-328","page","type-page","status-publish","hentry"],"_links":{"self":[{"href":"https:\/\/naipocare.rs\/en\/wp-json\/wp\/v2\/pages\/328","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/naipocare.rs\/en\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/naipocare.rs\/en\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/naipocare.rs\/en\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/naipocare.rs\/en\/wp-json\/wp\/v2\/comments?post=328"}],"version-history":[{"count":3,"href":"https:\/\/naipocare.rs\/en\/wp-json\/wp\/v2\/pages\/328\/revisions"}],"predecessor-version":[{"id":3308,"href":"https:\/\/naipocare.rs\/en\/wp-json\/wp\/v2\/pages\/328\/revisions\/3308"}],"wp:attachment":[{"href":"https:\/\/naipocare.rs\/en\/wp-json\/wp\/v2\/media?parent=328"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}